Just days after Georgios M pocketed his EUR 6.3 million payout from hitting the Mega Moolah jackpot at the Riverbelle, a far very different story has emerged recently relating to a jackpot that should have seen a record payout from a Playtech casino.
When Canadian player Sylvia P hit the jackpot playing progressive game Beach Life at Joyluck casino the counter read $4,188,719.98. But when Sylvia tried to collect her dues, the casino directed her to a clause in their general terms and conditions saying that a maximum of $9,000 per month can be paid out to players...effectively meaning she would have to wait almost 40 years to receive her full payout!
After a lot of argument and correspondence Sylvia begrudgingly settled on a lump sum payout of $2.3 million, almost $2 million less than she had won. It's a scandal that has lit up forum and player advocate sites all over the internet and which is far from closed.
At the time the jackpot was hit, Joyluck was owned by Six Digits Trading a company associated with Playtech major shareholder Teddy Sagi. Joyluck has since been transferred (brand and player base) to UK gambling giant William Hill, in a deal struck early this year in which William Hill acquired a host of Playtech casino properties. William Hill have refused to be drawn on the issue, and Playtech are yet to make any moves to restore player faith in their licensee casino's operating practices.
Since becoming aware of this issue, casino webmasters have been scouring casino terms and conditions to try to identify those operating under similar terms to Joyluck. The current list doing the rounds includes the following casinos which should be avoided until such time as their T's and C's are amended satisfactorily:
32Vegas
Goldenpalace
WilliamHillcasino
playgate
carnavalcasino
eurogrand
casinotropez
zodiacbingo
majesticcomet
grandplaycasino
rubybingo
bettercasino
city club casino